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Introduction

Pet2net is a platform whose goal is to connect people that share love for all kinds of pets. By using Pet2net services you are accepting that we collect and use your personal information. This information is data that you freely give us, and also information that we collect about you so we can improve user experience.

We protect your personal information and will only provide it to third parties:

  • with your consent;
  • where it is necessary to carry out your instructions and requests;
  • as reasonably necessary in order to provide our features and functionality to you;
  • where it is necessary for compliance with a legal obligation to which Pet2net is subject;
  • where it is necessary for the purposes of the legitimate interests pursued by Pet2net or by a third party, where such interests are not overridden by your fundamental rights and freedoms which require protection of personal data or
  • as necessary to enforce our Terms of Use or protect the rights, property, safety or other vital interests of Pet2net.com, our Members and Visitors, other natural persons and the public.

Consent for data processing

By providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms and conditions of our Terms of Service and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy.

Data Controllers

Your personal information is controlled by Agency “New Folder”, Micurinova 32/8, 21000 Novi Sad.

The relevant authority for data protection in Serbia is the Commissioner for Information of Public Importance and Personal Data Protection, located in Bulevar Kralja Aleksandra 15, 11000 Belgrade, Serbia. Website: http://www.poverenik.rs/en

What types of information do we collect?

Information provided by the user.
We collect all content and information you provide when you use our Services, including information when you create your account, account for your pet and information when you interact with our service. In addition, we collect all content which our users generate, including pictures, interests, information about your business and so on.

Communication content.
We do not collect your private messages sent to other users, but we collect all communications with the platform and with our customer support.

Behavioral data.
We also collect information about your use of our Service, such as types of content you view and/or engage with, including information about who you like, follow etc.

We also collect information about your contacts and your financial information which is related to the payments on ours platform.

Metadata.
We collect all information related to the use of our platform, information collected by cookies and web tags and information about the web browser that you use.

Concerning metadata we use cookies and similar technologies to help us recognize you across different Services, learn about your interests both on and off our Services, improve your experience, increase security, measure use and effectiveness of our Services, and provide advertising. By visiting our Services, you consent to the placement of cookies and beacons in your browser in accordance with this Privacy Policy.

Information about payments.
If you use our Services for financial transactions (for example, paying your subscription), we collect information about the transaction. This includes your payment information, such as your credit or debit card number and other card information.

How do we use this information?

All information that we gather will be used only for the purposes of making analyses and statistics in order to improve the level and quality of services that we provide to registered user.

Disclosure of information to third party

Keeping of your data

We retain the personal information you provide while your account is in existence or as needed to provide you services. We will continue to keep some of your data if they are of interest to us and if that data is linked with other users in any way (e.g., your dog is in the family tree of another user). Also we may retain your personal information even after you have closed your account if retention is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between Members, and prevent fraud and abuse.

We protect your personal information and will only provide it to third parties:

  • with your consent;
  • where it is necessary to carry out your instructions and requests;
  • as reasonably necessary in order to provide our features and functionality to you;
  • where it is necessary for compliance with a legal obligation to which Pet2net is subject;
  • where it is necessary for the purposes of the legitimate interests pursued by Pet2net or by a third party, where such interests are not overridden by your fundamental rights and freedoms which require protection of personal data or
  • as necessary to enforce our Terms of Use or protect the rights, property, safety or other vital interests of Pet2net.com, our Members and Visitors, other natural persons and the public.

Important Information

Inappropriate content
We are not responsible for any inappropriate and offensive content that users may upload to this site, but we will try to remove such content as soon as possible.

Identity check
Users will have to confirm their account by following the link which will be sent to their email address. Also users will have to prove that they are owners of a certain company, pet or similar on Pet2net’s request

Cookie policy

Why do we use cookies?
Cookies help us provide safe experience and protect and improve Pet2net services. While the cookies that we use may change from time to time as we improve and update the Pet2net.com services, they generally fall into the following categories of use:

Advertising and measurement
We use cookies to help us show ads for businesses and other organizations to people who may be interested in products, services or causes they promote.

Analytics and research
We use cookies to understand better how people use our services so that we can improve them.

Performance
We use cookies to provide you with the best experience possible.

Security
We use cookies to help us keep your account and data safe and secure.

Security of your data

The whole Pet2net.com platform will use Microsoft Azure cloud service, and all its protection measures. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Members are not encrypted, and we strongly advise you not to communicate any confidential information through these. Please help us keep your account safe by using a strong password.

Changes to this privacy policy

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you on the Services or by some other means, such as email. Please review the changes carefully. If you agree to the changes, simply continue to use our Services. If you object to any of the changes to our terms and you no longer wish to use our Services, you may close your account. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Using our Services after a notice of changes has been communicated to you or published on our Services shall constitute consent to the changed terms or practices.

How to contact us?

If you have any questions regarding this information and our privacy policy or terms and conditions, you can contact us on the following emails:

support@Pet2net.com

info@Pet2net.com

office@Pet2net.com